Frequently Asked Questions

We have compiled many of the questions we are frequently asked about our dog walking, pet sitting, and other pet care services. Of course, if you have a question about our company or any of our services, please get in touch with us. We’re happy to answer any questions you may have. 

Why should I choose a Professional Dog Walking or Pet Sitting Service?

  • Your pets remain in a familiar place without the distraction of unknown animals and kennel activity, which also reduces the possibility of pet illnesses.
  • Your pets receive love and attention from a person they are familiar with while you are away.
  • Your pet does not have to suffer the stress of traveling to and from the kennel or pet resort.
  • Your home is made more secure by the activity in and around your home while you are away.
  • You do not need to impose on neighbors, relatives, or friends to take care of your pet.
  • Your pet does not have to be picked up by a set time but instead is waiting for you when you get home!
  • Many Professional Pet Care services, including Sweet Dreams, are highly trained staff of Pet Care Specialists certified in Pet CPR and First Aid, should anything happen to your pet while under our care.

What does a Professional Dog Walker or Pet Sitter do?

Caring pet owners know that most pets adjust better to their owner’s absence and experience less anxiety and stress when they can remain in their own home environments. Pet sitters make this possible with daily visits to your home. In addition to meals, exercise, playtime and cleaning litter boxes or cages, professional pet sitters may also administer medications, walk dogs and perform other pet-care duties. That’s why in-home pet care is the choice of pet owners and the “pet-preferred” method of vacation and travel care.

Pet sitters may also provide vital home-care services while you are away, including mail or newspaper pick up, plant care and watering, placing trash outside for pickup or rotating the lights and opening or closing the blinds to make your house look lived in. A professional pet sitter provides peace of mind for everyone.

Why should I use your services, when I might be able to get a friend, neighbor or relative to do it?

It is wonderful to have a trusted friend, neighbor or relative willing to help you while you are away. However, reports exist of catastrophic circumstances with little or no recourse when choosing this option. We won’t ask you to watch our pets when we go out of town and we are a professional service with a guarantee and we are insured and bonded, which covers both us and you should anything go wrong.

How do I get started with Sweet Dreams Pet Services?

First, as soon as possible before you need our services contact us by calling us at 516-477-5826 or fill out our CONTACT FORM. We will then contact you to set up a free “Meet and Greet” meeting to meet you and your pets.

If you are leaving for an extended amount of time such as a business trip or vacation, we recommend that you contact us as soon as you know about your trip ensure your reservation.

How many visits a day do you provide for pets?

That is your choice. For dogs, we require a minimum of two (2) visits per day if you are away on vacation. Most people request 2 or 3. It really depends on your dog’s needs. For cats and other animals, we require a minimum of one (1) visit per day.

For DAILY DOG WALKING service, this is completely up to you. Most clients will choose 1 walk per day Monday through Friday. However, other times and frequencies are available.

What should I expect at the “Meet and Greet” / registration meeting?

You and your pets will meet and get to know me. We then discuss your pet care and house care services needed and the service period desired, complete the Service Agreement, the Pet Owner Profile, the Pet Profile and the Veterinarian Release form, and then I will obtain and test a house key (or other form of entry) and obtain 100% of the fees.

How much notice do you need for a cancellation?

At least 24- hour notice should you need to cancel. Cancellations after this period will result in loss of the service fee for the services falling in the next 24 hours.

Do you take “Last Minute” or emergency reservations?

Yes. For current, well-established clients, provided I have a copy of your key and all necessary documents were previously completed. Additional fees may apply for service required within 24 hours.

Do you administer medications to pets?

Yes, I will administer medication pills, and drops with a vet’s written approval and directions. However, I will not administer medication to any animal that poses a danger.

How am I billed and when is it due?

100% of the fee is expected at the completion of the Meet N’ Greet meeting. All Balances must be paid in full prior to service to guarantee your reservation.

Are you bonded and insured?

Sweet Dreams Pet Services is insured through Business Insurers of the Carolinas. Our bonding and insurance covers theft, loss of a pet, and much more. Sweet Dreams is also bonded for your peace of mind.

Is my personal information kept confidential?

Yes!! I will not disclose any client information to any third parties. All Service Agreements, Pet Owner Profiles, Pet Profiles and the Veterinarian forms are kept in a secured location. Only I or a substitute pet sitter we agree to will have access to your personal information. Veterinarians may request pet specific information in emergencies.

What towns do you cover?

Sweet Dreams Pet Services provides pet care in the following towns:

  • East Meadow
  • Levittown
  • Hicksville
  • Bellmore
  • Bethpage
  • Jericho
  • Plainview
  • Syosset
  • Westbury
pet sitter levittown and east meadow, NY
pet sitter levittown and east meadow, NY

Why should I choose a Professional Dog Walking or Pet Sitting Service?

  • Your pets remain in a familiar place without the distraction of unknown animals and kennel activity, which also reduces the possibility of pet illnesses.
  • Your pets receive love and attention from a person they are familiar with while you are away.
  • Your pet does not have to suffer the stress of traveling to and from the kennel or pet resort.
  • Your home is made more secure by the activity in and around your home while you are away.
  • You do not need to impose on neighbors, relatives, or friends to take care of your pet.
  • Your pet does not have to be picked up by a set time but instead is waiting for you when you get home!
  • Many Professional Pet Care services, including Sweet Dreams, are highly trained staff of Pet Care Specialists certified in Pet CPR and First Aid, should anything happen to your pet while under our care.

What does a Professional Dog Walker or Pet Sitter Do?

Caring pet owners know that most pets adjust better to their owner’s absence and experience less anxiety and stress when they can remain in their own home environments. Pet sitters make this possible with daily visits to your home. In addition to meals, exercise, playtime and cleaning litter boxes or cages, professional pet sitters may also administer medications, walk dogs and perform other pet-care duties. That’s why in-home pet care is the choice of pet owners and the “pet-preferred” method of vacation and travel care.

Pet sitters may also provide vital home-care services while you are away, including mail or newspaper pick up, plant care and watering, placing trash outside for pickup or rotating the lights and opening or closing the blinds to make your house look lived in. A professional pet sitter provides peace of mind for everyone.

Why should I use your services, when I might be able to get a friend, neighbor or relative to do it?

It is wonderful to have a trusted friend, neighbor or relative willing to help you while you are away. However, reports exist of catastrophic circumstances with little or no recourse when choosing this option. We won’t ask you to watch our pets when we go out of town and we are a professional service with a guarantee and we are insured and bonded, which covers both us and you should anything go wrong.

How do I get started with Sweet Dreams Pet Services?

First, as soon as possible before you need our services contact us by calling us at 516-477-5826 or fill out our CONTACT FORM. We will then contact you to set up a free “Meet and Greet” meeting to meet you and your pets.

If you are leaving for an extended amount of time such as a business trip or vacation, we recommend that you contact us as soon as you know about your trip ensure your reservation.

How many visits a day do you provide for pets?

That is your choice. For dogs, we require a minimum of two (2) visits per day if you are away on vacation. Most people request 2 or 3. It really depends on your dog’s needs. For cats and other animals, we require a minimum of one (1) visit per day.

For DAILY DOG WALKING service, this is completely up to you. Most clients will choose 1 walk per day Monday through Friday. However, other times and frequencies are available.

What should I expect at the “Meet and Greet” / registration meeting?

You and your pets will meet and get to know me. We then discuss your pet care and house care services needed and the service period desired, complete the Service Agreement, the Pet Owner Profile, the Pet Profile and the Veterinarian Release form, and then I will obtain and test a house key (or other form of entry) and obtain 100% of the fees.

How much notice do you need for a cancellation?

At least 24- hour notice should you need to cancel. Cancellations after this period will result in loss of the service fee for the services falling in the next 24 hours.

Do you take “Last Minute” or emergency reservations?

Yes. For current, well-established clients, provided I have a copy of your key and all necessary documents were previously completed. Additional fees may apply for service required within 24 hours.

Do you administer medications to pets?

Yes, I will administer medication pills, and drops with a vet’s written approval and directions. However, I will not administer medication to any animal that poses a danger.

How am I billed and when is it due?

100% of the fee is expected at the completion of the Meet N’ Greet meeting. All Balances must be paid in full prior to service to guarantee your reservation.

Are you bonded and insured?

Sweet Dreams Pet Services is insured through Business Insurers of the Carolinas. Our bonding and insurance covers theft, loss of a pet, and much more. Sweet Dreams is also bonded for your peace of mind.

Is my personal information kept confidential?

Yes!! I will not disclose any client information to any third parties. All Service Agreements, Pet Owner Profiles, Pet Profiles and the Veterinarian forms are kept in a secured location. Only I or a substitute pet sitter we agree to will have access to your personal information. Veterinarians may request pet specific information in emergencies.

What towns do you cover?

Sweet Dreams Pet Care Services provides pet care in the following towns:

  • East Meadow
  • Levittown
  • Hicksville
  • Bellmore
  • Bethpage
  • Jericho
  • Plainview
  • Syosset
  • Westbury

We are a Professional Dog Walking & Pet Sitting
service caring for pets in Hicksville, NY & surrounding areas